{"id":6191,"date":"2020-08-27T12:09:33","date_gmt":"2020-08-27T16:09:33","guid":{"rendered":"https:\/\/cointelegraph.com\/magazine\/?p=6191"},"modified":"2020-08-28T13:20:04","modified_gmt":"2020-08-28T17:20:04","slug":"journeys-in-blockchain-dan-held-of-kraken","status":"publish","type":"post","link":"https:\/\/cointelegraph.com\/magazine\/2020\/08\/27\/journeys-in-blockchain-dan-held-of-kraken","title":{"rendered":"Journeys in Blockchain: Dan Held of Kraken"},"content":{"rendered":"
Dan Held is a Texan who doesn\u2019t drive a truck, drink beer, love Trump, or watch sports.<\/strong> He’s a tech enthusiast who isn’t into coding. He looks like a typical preppy dude, wearing a white-button-up shirt and carrying a swoop haircut, but he flies drones, tinkers on full nodes, and writes about libertarian principles.<\/span><\/p>\n He doesn’t match the usual stereotypes. \u201cIt\u2019s been hard to reconcile that in terms of where I fit in.\u201d<\/span><\/p>\n Football, Held says, is a big deal in Texas. Years ago, the growth lead at cryptocurrency exchange Kraken enjoyed success as a football player there, going 16-0 and winning state in his senior year of high school. He played tight end, a position that requires a high degree of versatility as a combination of offensive lineman and receiver. At Kraken, he’s continued in a similar vein spending his first year on business development, and now working on growth.<\/span><\/p>\n Even while going undefeated in high school football, the self-described \u201cjock-nerd\u201d was also crushing advanced placement exams.<\/span><\/p>\n But Held has grown accustomed to the ongoing dichotomies that have built his character \u2014 and, ultimately, his career. He grew up all over the political and societal map in an unusual melange of experiences, spending time in Colorado, Minnesota, and Texas, eventually landing in San Francisco.\u00a0\u00a0<\/span><\/p>\n He was one of the few people in his circles who was really into Bitcoin in its early days, yet was decidedly non-techie. What really grabbed him was Bitcoin\u2019s value proposition as a solution to the failures of modern monetary policy. During his college days, the 2008 financial crisis caused him to question the system. He soon was captivated by Bitcoin\u2019s monetary policy and how well it fit with the libertarian ideology of free markets.\u00a0<\/span><\/p>\n Studying finance as an undergrad in 2008, Held recalled a breakdown in his faith in the financial system and in the experts that were supposed to explain and defend it. \u201cMy professors didn’t know what they were talking about, everyone on TV didn’t know what they were talking about, all the institutions that we had formally trusted, we couldn’t trust anymore.\u201d It shook his foundational trust in the financial system that most of us take for granted.\u00a0<\/span><\/p>\n Surrounded by the textbooks of his economics classes, he was hit with a revelation: \u201cWait. So, all these books are bullshit?\u201d<\/span><\/p>\n Years of being yelled at by demanding football coaches have immunized Held from caving under pressure.\u00a0<\/span><\/p>\n It probably also helped that his father was an extreme sports enthusiast who bicycled across America at 60 years old. He would take the teenaged Held boys out on \u201c14er\u201d hikes, climbing 14,000 foot mountain peaks in Colorado. \u201cOne slip, and it’s a thousand feet until you hit something. That’s what I grew up with.\u201d<\/span> The lessons have stuck with Held throughout his career, serving him well when he needed to make quick decisions under pressure. It\u2019s also hardened his resolve when it comes to squaring up against competitors. <\/span><\/p>\n \u201cThere\u2019s nothing more important than money,\u201d Held insists. \u201cIt\u2019s the underpinning of all value in society.\u201d<\/span><\/p><\/blockquote>\n \u201cIt’s kind of funny in the crypto space where people whine about competition and they whine about fierceness and I’m like \u2018Well, welcome to how the world works.\u2019 There are winners and losers. Not everyone wins.\u201d <\/span> Texans, Held says, are a unique type of people. It is one of a handful of states that was an independent republic before voluntarily choosing to join the United States. \u201cSo, in schools in Texas, in elementary school, middle school, high school, you pledge allegiance to the American flag and the Texas flag.\u201d<\/span><\/p>\n Texan culture is fiercely independent, Held elaborates. The University of Texas took physical delivery of their gold from the Federal Reserve because they did not trust them with their gold. \u201cThat’s the extent of being a Texan.\u201d<\/span><\/p>\n This core underpinning made the concept of Bitcoin immediately palatable when he first heard about it. At the time, ZeroHedge was breaking news of corruption on Wall Street, from high-frequency trading cheats to metals manipulation, all before mainstream media was willing to touch the stories. Against this backdrop, Bitcoin\u2019s monetary policy stood out as an elegant solution. \u201cI’m a libertarian Austrian economics sort of guy, so I heard about Bitcoin and was like, \u2018Oh this is perfect. 21 million hard cap? Genius.\u2019 The disinflationary monetary policy is the breakthrough.\u201d<\/span><\/p>\n It was a stroke of luck that landed Held in San Francisco at just the right time. Working for a small investment firm out of Dallas, Held was relocated to San Francisco in January, 2013. There he met crypto pioneers like Jed McCaleb, Fred Ehrsam, Brian Armstrong, Charlie Lee and now-Kraken CEO, Jesse Powell. \u201cI’m one of the only non-billionaires from that group,\u201d Held chuckles.<\/span><\/p>\n Held approached the sector from a different angle, working on products that solve problems rather than fixating on shiny new technological tricks. His first crypto-oriented solution was a popular mobile app that tracked real-time crypto market data called ZeroBlock. Held admits he stumbled through the building process, but created a solution to a problem he was experiencing. \u201cI didn’t know what I was doing. I was just laser-focused on solving this problem.\u201d<\/span><\/p>\n To gain users for the app, Held employed a clever tactic. The FBI had recently seized funds from the Silk Road. The funds, being held in Bitcoin addresses, were trackable on the blockchain.info explorer. Held took advantage of being one of the earliest to see the wallets, alerting major news outlets about the FBI\u2019s movement of the confiscated funds to new addresses.<\/span><\/p>\n \u201cI knew a bunch of eyeballs were about to land on that URL,\u201d Held explains, so he sent tiny transactions worth pennies to the FBI\u2019s wallet with a simple marketing message: \u201cDownload ZeroBlock, the number one app in the app store for crypto trading.\u201d He figures he spent around two dollars in \u201cadvertising\u201d to gain over 2,000 app installs. Along with a few other growth hacks, Held\u2019s ZeroBlock app found success as a simple but useful product. It was soon picked up by Blockchain, where Held acted as director of product.<\/span><\/p>\n Oh, that law? Why does it exist? What if we break that law? Laws aren\u2019t inherently moral. They just exist.<\/span><\/p><\/blockquote>\n Held kept his rebellious streak going during his time at Blockchain, using guerilla advertising tactics to invigorate his customer base. In 2014, a Reddit post based on a Blockchain press release criticized Apple\u2019s rampant Bitcoin wallet banning practices. The post stirred up intense emotions from readers, many of whom filmed themselves shooting their iPhones as an act of protest against the policy. In a subsequent press release, Held copied and pasted Steve Jobs\u2019 classic \u201cHere\u2019s to the rebels\u201d quote as an ironic rebuke against Apple\u2019s stance. \u201cThat very much fit the early experience of crypto, which was rebellious.\u201d<\/span><\/p>\n Held feels this rebellious spirit has sadly faded. The early Bitcoin ethos, he says, was about \u201cfighting the state and being free, being able to do what you want with your money and your body. That’s why Silk Road was popular.\u201d Now, Held says, the space is diluted by distracting narratives like Crypto Kitties on the blockchain. \u201cIt feels a bit more silly because the original focus was so clear and distinct and revolutionary.\u201d<\/span><\/p>\n \u201cPeople talk about \u2018Oh, wouldn’t it be really boring if Bitcoin is the only thing that a blockchain is useful for?\u2019 and I’m like, \u2018Why? It’s a couple hundred trillion dollar total addressable market!\u2019\u201d<\/span><\/p>\n \u201cThere\u2019s nothing more important than money,\u201d Held insists. \u201cIt\u2019s the underpinning of all value in society.\u201d Bitcoin, built for this singular purpose that solves a crucial problem: building an immutable store of value.<\/span><\/p>\n The early innovators were looking at the crypto space as a revolution, Held says. \u201cWe thought we might get arrested. We didn’t know. There weren’t a lot of regulations back then. We weren’t sure if the state was going to clamp down really hard immediately and go \u2018we want to squash this.\u2019\u201d Now, the industry is filled with opportunists looking for a quick exit, Held says. But one key narrative lives on: Bitcoin as digital gold.<\/span><\/p>\n After a brief period working on social media micropayments with a company called ChangeTip that was acquired by Airbnb, Held moved on to another effort in decentralization outside the crypto space: Uber. The growth team at Uber was composed of a legendary team, Held says. The ex-Amazon and ex-Facebook project managers collected to lead the company were masters of execution. Under their leadership, Held developed a data-driven growth mindset that has shaped his work since that time.\u00a0<\/span><\/p>\n Uber broke taxi laws in every city it launched in, Held says. \u201cUber was fiercely libertarian. It was data-driven meritocracy, focused on, \u2018Let’s go, execute and build at all costs.\u2019\u201d<\/span><\/p>\n \u201cI loved that we were like, \u2018Oh, that law? Why does it exist? What if we break that law?\u2019 Laws aren\u2019t inherently moral. They just exist. That\u2019s what drew me to it.\u201d<\/span><\/p>\n Equipped with his newfound skills, Held carried over his growth mindset and libertarian passions to Interchange, an accounting tool for institutional trading firms. Returning to crypto at the peak of the ICO craze in 2017, he was baffled to see an industry that was \u201cdevoid of any product-thinking.\u201d People were busily building fancy tech and then looking for a problem to retrofit to their products. Held estimates that more than 99% of the projects had little to no grasp of product management.\u00a0<\/span><\/p>\n \u201cUltimately, a product has to solve a problem for someone… Most engineers build shiny things looking for a problem. When you attach speculation to that, things can get pretty wild pretty quick.\u201d<\/span><\/p>\n<\/b>If you fall, it\u2019s only a 1,000 foot drop<\/h4>\n
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\n<\/span>To say it instilled a sense of ruggedness and perseverance would be an understatement.<\/span><\/p>\n
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\n<\/span>In Held\u2019s view, the winner in business is the company that builds a product that serves humankind in a better way.<\/span><\/p>\nIt all traces back to Texas<\/h4>\n
Throwing pennies at the FBI<\/h4>\n
Crypto Kitties are not the revolution<\/h4>\n
Decentralization and breaking the law<\/h4>\n
31 flavors<\/h4>\n